PRODUCT FEATURES
PHONE VERIFICATION
Phone Verification is a data verification activity that is carried out using a fixed telephone cable media such as :
* Prospective Credit Card Verification
* Employee Data Verification
* Potential Customer Verification
* Verification of Credit Feasibility Levels
The activities are able to :
Ensure data security integrity.
Program applications, systems and flow that can be adjusted to the system desired by the client
Detect fraud risk
Decision-making processes that are tailored to the business targets to be achieved with reports that are fast, precise, accurate and accountable
Field Verification
By giving priority in hospitability in service, redMa can easily obtain complete data and information, and meet validation standards. Verification done by redMa consists of:
verification directly to the prospective customer’s home.
verification to the prospective customer office.
and verification carried out in the surrounding environment of prospective customers.
Verification results can be given in a short time with complete information. redMa has experience in this survey field, and is supported by real time update technology (web-based systems, GPRS) which can be useful for:
Confirming data integrity.
Get more detailed verification results from customers through a Service Level Agreement (SLA).
INBOUND & OUTBOUND CALL
In Bound & Outbound Call Services is a service for receiving outside calls or making outside calls based on product info provided by the Client. The following are redMa services related to Inbound & Outbound services as follows:
* Call Center
* Telemarketing
* TeleSales
* Telesurvey
Supported by reliable and quality human resources, this service is capable of being one of the reliable channels / programs to meet the needs of the Campain Program that you will run. Inbound or Outbound services are also supported by equipment such as:
* Voice Recording
* Answering Service
* Product Information
* Technical Support & Helpdesk
Data Imaging/Electronic Filing
(Documentation)
Keutamaan dari electronic Filing/Data Imaging dalam fungsi pengarsipan data sbb :
It can reduce searching time, Simplify controlling documents,
Preparation of data reports that are easy, fast and accountable
Optimize storage, Archive security in digital form.
Presentation of data that is fast in meeting service needs and requests of other related parties
